Q: What are the issues if the bank cannot read the MICR line?

A: The MICR line is the vehicle that transforms a paper document into a machine-readable format. If the bank machines cannot read the MICR line then the document must be manually keyed into a machine-readable format. This slows the processing of checks, and account updates. Monthly statements may be missing information like check serial numbers and adds extra costs to the whole process.

Many banks process as many as 2 million documents per day and if a reject rate climbs by 1% that means an additional 20,000 documents that must be processed manually in one day. This cost is often charged back to the customer.

Q: Why do I need MICR toner? With new technology isn't the MICR line read optically?

A: MICR Ink/Toner contains iron oxide, which is capable of being magnetized. A MICR reader machine reads the magnetic signal and transforms that information into a machine-readable format that can be used by computers. While imaging systems do read optically they still rely on the MICR line for additional information. The MICR line remains the most critical component for check processing.

Q: Other than testing the signal level of the MICR Toner/Ink, what else do I need?

A: MICR characters have exact measurements with regard to size, dimension, spacing and format. The tolerances are +/- 3 thousandths of an inch. If these standards are not met the chances of the document rejecting increase greatly which will require manual processing.

Q: What do the Banks use to test the MICR line?

A: Banks use a combination of their MICR reader equipment and the RDM MICR Qualifier GTX. The GTX tests to the ANSI / CPA / APACS standards. It also provides easy to read analysis reports to explain a MICR problem

Q: What do Printers use to test the MICR line?

A: Historically, our printing customers were using the RDM MICR Verifier or MH Verifier. However, with the introduction of the MICR Qualifier GTX, which provides better quality control capabilities and ease of use, many of our customers are moving towards this product.

Q: Where can I get the ANSI check printing specifications?

A: Go to the ANSI web site at www.ANSI.org and get a copy of:

• X9.27 for character dimensions of E13B font
• TG6 technical guide for interpretation of the X9.27
• X9.13 For the format of the fields for the USA

Q: For a GTX do I need to supply a PC and what are the requirements?

A: Yes, you will need to supply a PC with Windows 2000, Windows XP or greater. This does not need to be a dedicated machine.

Q: Do I need to have someone come out to install the GTX?

A: No, the GTX is easy to install and all associated software is provided on a CD with easy to follow installation instructions.

Q: What are the annual costs to maintain the GTX?

A: The GTX comes with a one-year return to depot warranty. An extended 2-year warranty is available that provides for parts labor and a GTX unit on loan while repairs are being completed to ensure that you are never without a tester. It also covers the cost of annual preventative maintenance. Other than maintenance you will need to purchase calibration documents annually at a cost of $100 / year.

Q: Can I get a demonstration of the GTX?

A: Yes, an online demonstration for the MICR Qualifier GTX is available. Please contact your RDM sales representative for more information.

Q: Do you provide any seminars or courses on MICR and Image quality control?

A: Yes, RDM offers MICR education materials and on-site MICR training courses. Please contact your RDM sales representative for details

Q: Can I send samples to you to see what the reports would look like using our documents?

A: Yes, RDM tests documents for MICR and Image readiness.

For more information see the MICR Testing Service (MTS) program.