Below are several case studies showcasing how Remote Deposit Capture provided by RDM Corporation has helped businesses grow their customer base, while enhancing the customer experience.
Everyone knows, Remote Deposit Capture (RDC) is a convenient way for customers to make deposits without having to physically transport checks to a bank branch. But for a bank with just three branches located in a major metropolitan area known for its traffic congestion, providing customers with the ability to electronically deposit checks is not just a convenience, it’s a necessity.
With business customers spread across a geographic area that offers plenty of banking options, Capital Bank was in the market for:
What they didn’t expect was the overwhelming response to this new service. Since deploying RDM Corporation’s RDC solution, the number of clients taking advantage of this service has exceeded expectations and demonstrated how technology can help retain and attract new customers.
With a strong focus on business accounts, product managers at CoBiz are constantly evaluating services and technologies to compete with banks of all sizes for new business customers, as well as retain its current accounts. They saw mobile Remote Deposit Capture (mRDC) from RDM Corporation as an enticing opportunity. According to Celent, a research and advisory firm, it is expected that a growing number of banks will integrate mRDC into commercial RDC platforms in 2014, based on its recent “Remote Deposit Capture Solutions 2013” report.
Download the case study to learn more about how CoBiz is able to grow and enhance their customer base by offering RDM’s mRDC solution.Download Case Study