To keep RDM check scanners in optimal working condition, RDM highly recommends that users clean their scanner(s) at least once every month by using the RDM ScannerCare Cleaning Kit. Regular cleaning ensures consistent check processing on every scan. The actual frequency of cleaning will depend on document volume and environmental factors that can cause dust, dirt or grime build-up within the scanners.
The RDM ScannerCare cleaning kits include 12 RDM ScannerCare Cleaning Cards featuring Waffletechnology, and 12 device cleaning wipes.
The cleaning card is specifically designed for RDM scanners to safely remove the dust and paper particles that collect during normal operations causing image quality issues, jamming, and misfeeds. The device cleaning wipes safely remove dust, dirt, and fingerprints from the scanner’s exterior.