Support

If you are a user of RDM software or hardware and need support, please contact your service provider.

Hours of operation for payment processing support
Monday to Friday: 8:30am to 8:00pm EST.

For second level software support please email itms_support@rdmcorp.com or call 1-800-567-6227 and select option 1 then option 1 again to reach our customer support center.

Online help desk

To open a new or view existing support tickets, simply login to our customer support portal.

Hours of operation for digital imaging support
Monday to Friday: 8:30am to 5:00pm EST.

For second level hardware support including information on drivers, warranty, or replacement parts please email us at hardwaresupport@rdmcorp.com or call 1-800-567-6227 and select option 1 then option 2 to speak to a hardware support specialist.

Hours of operation for quality control systems support
Monday to Friday: 8:30am to 5:00pm EST.

For quality control systems support for MICR and Image testing products, such as the GTX Qualifier, Verifier, Image Qualifier, Easy Check, QCX or QCV, please email us at support@rdmcorp.com or call 1-800-567-6227 and select option 1 then option 3 to speak to a support specialist.

For more information please call 800.567.6227 or CONTACT US
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